Delivery & Return

Delivery & Returns – Pelyria Jewelry

At Pelyria Jewelry, each order is handled with care and attention. Our jewelry is carefully packaged in discreet and elegant envelopes, ready to brighten your day upon arrival.

Processing & Shipping Times

  1, All orders are shipped from Montreal, Canada.

  2. Fast Processing: Orders are processed within 1 to 2 business days after confirmation.

  3. You will receive a tracking number as soon as the package is shipped, if available.

Estimated Delivery Times

   Canada: 3 to 9 business days

   United States: 4 to 8 business days

   Mexico: 6 to 10 business days

   France & Belgium: 6 to 10 business days

Delivery times may vary depending on your region, the time of year, and local postal services.

Shipping Fees

   Canada: Standard 5,00 $ CAD / Express 12,90 $ CAD (1-2 days) – Free from 60 $ CAD

   USA: Standard 6,00 $ USD / Express 13,00 $ USD (2-3 days) – Free from 80 $ USD

   Mexico: Standard 125,00 $ MXN / Express 290,00 $ MXN (4-7 days)

   France & Belgium: Standard 15,00 € EUR – Free from 100 € EUR

Shipping fees are automatically calculated at checkout based on your country and the weight of your order.

Customs Fees & International Taxes

For orders outside Canada, customs fees or import taxes may apply depending on your country. These fees are the responsibility of the customer. They are rarely applied for small packages like jewelry.

Order Tracking

A tracking link will be sent to you via email as soon as your package is shipped. If you have any issues or delays, please contact us at mail@pelyriajewelry.com

Free Shipping Thresholds

   Canada: Free for orders over 60 $ CAD

   USA: Free for orders over 80 $ USD

   France & Belgium: Free for orders over 100 € EUR

The free shipping option will appear automatically at checkout when the minimum amount is reached.

Return Policy

For hygiene and safety reasons, we do not accept returns or refunds, except in the case of a defect or an error on our part, in which case we cover the return shipping.

We want you to love your jewelry. If you receive a defective item or we made an error, you may request a return and refund within 30 days of receiving your order, subject to the following conditions:

The item is unworn, unused, and in its original packaging.

You contact us within 30 days to obtain authorization before returning the item.

The jewelry is returned in perfect condition.

Please contact us at mail@pelyriajewelry.com before returning any item so we can assist you and approve your request.

All sales are final unless the above conditions are met.

 

Thank you for choosing Pelyria Jewelry.

Each order helps us share timeless beauty and style with the world.
We appreciate you being part of our sparkling adventure. ✨

 

 

What our customers are saying

Honestly, this necklace is super cute. It’s become my daily go-to.

— Chloe T.

If you want something playful yet classy, this is the perfect piece.

— Zoe R.

This necklace is absolutely stunning! I get compliments all the time.

— Emily R.